About Your Rights

As a NHS patient you are entitled:

  • To receive general medical care from a GP on the basis of a clinical need and regardless of ability to pay.

  • To change your doctor if you want, quickly and easily.

  • To receive emergency medical care.

  • To be treated under the NHS by a GP if you are away from home.

  • To be treated by another GP in the practice if your own is not available.

  • To be offered a health check when first registering with a GP.

  • To request a health check if you haven't seen a GP in more than three years.

  • To be offered a yearly health check if you are over 75, carried out at the surgery or at home.

  • To have appropriate medicines and appliances prescribed when necessary.

  • To be referred to a consultant or specialist when your GP thinks necessary and be referred for a second opinion if you and your doctor agree it is desirable.

  • To be assured of confidentiality in all contacts with your GP and practice staff.

  • To receive, free of charge, certificates for statutory sick pay for illness lasting more than six days and other statutory certificates where appropriate.

  • To have clearly explained the diagnosis, proposed treatment, major risks and any alternatives.

  • To receive a home visit at any time if your doctor feels it is necessary.

  • To have access to your health records held on computer or hand written, subject to any limitations in law.

  • To receive an up-to-date information booklet.

  • To choose whether or not to take part in medical research and medical student training.

  • To choose to be registered with a doctor who provides contraceptive and maternity services. A patient may choose her own or any doctor that provides these services.

  • Where appropriate, to receive invitations for cervical screening.

  • To receive appropriate childhood vaccinations and immunisations.

  • To receive an invitation for free breast screening if you are a woman aged between 50 and 64 years old.

  • To receive advice about health, diet, exercise, smoking, alcohol, drugs and solvent abuse.

  • To have a complaint about any NHS service investigated and to receive a full and prompt written reply from the Chief Executive of the relevant Health Authority.

  • To see any medical report written about you for the purposes of insurance or employment.

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